Stone Cleaning Tips | Marble Floor Restoration

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650.208.1600

Ca. Lic. # 838844

Marble / Limestone / Granite / Maintenance Tips:

GENERAL CLEANING:

Clean stone floors with a neutral cleaner designated for natural stone. Do not use products that contain lemon, vinegar or other acids on marble, travertine or limestone as these can etch the surface of the stone. Do not use scouring powders or scouring creams; these products contain abrasives that may scratch the surface.

FLOOR SURFACES:

Dust mop interior floors frequently, using a clean non-treated micro fiber dust mop. Sand, dirt and grit do the most damage to natural stone surfaces due to their abrasiveness.

Place floor mats or area rugs inside and outside an entrance will help to minimize the sand, dirt and grit that can scratch a stone floor.

WHAT TO USE ON STONE SURFACES:

Always use preventative cleaning measures.

Always use coasters, trivets, or mats when putting something on a stone surface.

Use mats outside and inside of each entry to protect floors the dirt imbedded in your shoes, which will cause scratches on your stone.

Always use a PH neutral cleaner combined with a small amount of sealer to reinforce the sealing properties and maintain the sealer.

THINGS TO AVOID ON STONE SURFACES:

It is not recommended the use any hard cleaners or multi-surface cleaners that contain acid or oils on any natural stone surface.

Avoid the use of vinegar, bleach, glass cleaners, ammonia or other so called Multi Surface cleaners.

FAQ's

Water spots on my marble or travertine will not clean up, why?

They are not water spots, but etch marks in the surface of the stone caused by an acidic substance coming in contact with calcium based stone. If the etch mark is not severe, it can be polished out or cleaned off with a little soap and water. If the etching is more severe, you will need to have your stone professionally removed.

How often will I need to have my stone professionally serviced?

That will depend on the degree of traffic the stone surface gets. As a general rule of thumb, once a year for general maintenance of professional cleaning and sealing will help prevent permanent stains. Full restoration (Diamond grinding to remove scratches, stains, and etch marks) is needed when you see visible issues with your stone, such as etching, wear patterns, scratches, or an uneven finish. In the average home the full restoration process is needed approximately every 3-5 years if the stone is properly maintained.

My stone counters don't look as shiny as they did when they were installed, what can I do to make them look better?

Usually the answer to this is to look at the products with which you are using to clean. Many cleaning products will leave a residue which over time builds up on the stone surface and creates a film. Often times consumers are told to use water and dish soap, this too will leave a soap film build up and mask the natural shine of the stone surface. Using a proper cleaner will prevent this, and condition your stone correctly. Give us a call if you have questions regarding the cleaner you are using or if the situation is more involved than that.

How do I prevent my stone in my entry way from getting scratched and damaged?

Mats or area rugs inside and outside an entrance will help to minimize the sand, dirt and grit that will scratch the stone floor. Be sure that the underside of the mat is a non-slip surface, and is not made of rubber or latex. Normally it will take person 8 steps on a mat surface to remove most sand and dirt from the bottom of their shoes.

Stains in my stone surface will not clean out, are they now permanent?

Most stains that occur in a stone surface can be removed. Knowledge of the correct process, stain specific chemicals and application are very important, and can be the difference between removing the stain and setting it permanently. There is not one chemical to remove all stains. Give us a call if you have any questions regarding stains in your stone.

My cleaning staff used a cleaner that contained and acid on my marble surfaces. The marble was sealed, but the cleaner still caused the surface to dull, and there are small circles where the bottle was placed down. What can be done to correct this?

Sealers (impregnators) are designed to protect against staining but cannot prevent etching (acid attacking calcium). Most often in a case like this the marble surface will need to be professionally refinished and re-sealed.

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Marble Cleaning, Marble Sealing

Maintenance Tips, Questions & Answers

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